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Frequently Asked Questions
Is your question not listed below? Please feel free to contact the One Club via email at oneshow@oneclub.org or call 212.979.1900.
ENTERING
How do I enter?If you are new to the One Show, you can easily create an online account here which will allow you to enter all of our shows. If you have already an account from last year, just log in with your username and password to create your entries. Is there anything new about entering the One Show this year? Things look a little different. Yes, there are several new things going on for the 2010 entry system. First; the process of creating on entry is new. We have changed a few things around so you are able to enter multiple entries faster and with ease. We hope you find it helpful. Secondly; you now have to upload a jpeg for each print entry. Uploading a jpeg will help us keep track of your entries and ensure that they are judged properly, in the correct category. What is the deadline for entries? All One Show and One Show Design entries should be at The One Club office no later than Friday February 12, 2010. One Show Interactive is launching a quarterly entry system. The deadline for the first quarter is December 31, 2009. Click here to learn more about the new Interactive system. ENTRIES
My spot only ran once. Is it eligible?Yes! You spot is eligible but we are requiring client contact information to verify your entry. You will be able to input this information when going through the entry process.The information will be kept confidential. Can I change my credits after I’ve closed my batch and paid? Yes! The only thing you can’t change is an entry’s client or title. If you need to change the client or title for your entry, please email the One Show at oneshow@oneclub.org. Be sure to include the entry ID in your email. What category does viral video go in? Viral videos can be entered into Non Broadcast, Branded Content, and Online Films and Video. Can I enter my credits after I’ve closed my entry batch? Yes. All you need to do is log into your online account and click on “Itemized list” in the navigation box at the bottom right hand cover of the page. A list of your entries will come up. Select which entry you want to edit and click the “Edit entry” icon. This will take you into your entry where you can edit your credits. Can I upload videos or JPGs after I’ve paid for my entries? No. The online entry system will not let you pay and complete your entries unless you have uploaded the proper files. PAYMENT AND FEES
Is there a registration fee?There is no registration fee to enter any of our shows. However there is an entry fee for your entries. You can see the entry fees for the One Show, One Show Design and One Show Interactive here. Am I eligible for the One Show Design reduced fee for freelance designers? You may only enter work under the reduced freelance fee if the work was produced in-full by a single individual that is not a part of a larger professional design or advertising entity. Please note that work entered under the reduced fee is subject to increased scrutiny through the verification process. The One Club reserves the right to disqualify work from individuals that is falsely enter under the reduced freelancer fee. Verification may come in the form of a explicit letter from the client stating the work was completed in-full by a single freelancer. Winners in this category will be awarded one Pencil or merit. Freelance Fee: $100-Single / $150-Campaign I can’t get through to the One Show on the phone. What’s the best way to get my question answered? Email us at oneshow@oneclub.org and we will get back to you in 4-6 hours. Please remember that we are on Eastern time when submitting your request. How much does it cost to enter? Click here to view entry fees for each show. FESTIVAL WEEK
When is the 2010 One Show Festival?The 2010 One Show Festival is May 10-May 14th. Click here to see the full schedule. Creative Week will be May 10th – May 16th. The schedule will be available soon at Creative Week NYC. NEW ELIGIBILTY
Are there any new requirements for entries this year?There are a few new rules to entering the shows this year. To take a harsher stance against fake ads the One Club is enacting a few new rules. Click here to see the new rules and a full list of the eligibility requirements. Please remember that not complying with the new and old procedures will result in your entries being disqualified from the competition. Is my entry eligible to be entered into a show? It might be. Click here to see if your entry meets One Show guidelines. How does the One Club define a fake entry? The One Club defines “fake ads” as: ads created for nonexistent clients, ads made to run without a client’s approval, and ads created expressly for award shows that are run once to meet the requirements of a tear sheet. What are the penalties of entering a fake ad? 1. An agency or regional office of an agency network that enters an ad made for nonexistent clients, or made and run without a client’s approval, will be banned from entering the One Show for 5 years. 2. The entire team credited on the “fake” entries will be banned from entering the One Show for 5 years. 3. An agency or regional office of an agency network that enters an ad that has run once, on late night TV, or has only run because the agency produced a single ad and paid to run it themselves*, will be banned from entering The One Show for 3 years. PAYMENT
How can I pay for my entries?We accept payments by all major credit cards, check, or you can pay by wire transfer. Please contact payment@oneclub.org with any questions. Who should the check be made out to? Please make sure all checks are made payable to THE ONE SHOW. Do you accept payment in foreign currency? No -- all payments must be made in US dollars. Why should I pay for my entries online? It’s the quickest way to get your entries ready to be processed. Why won't my credit card go through? You may have incorrectly entered your credit card number or expiration date. Please double-check these to make sure you have them in the right format. If you have trouble with your card, you may either mail in your order using the Offline Credit Card Payment form or contact us by email: payment@oneclub.org or call 212.979.1900. How will I know if my entry payment went through? Once your entry is approved, you will be taken to a "Thank you" page that includes a receipt for your submitted entries. An email confirmation will also be sent to the primary contact's email address. You may print this receipt for your records. If you don't see the "Thank you" page, please DO NOT press "submit" a second time -- you may be charged twice for your entry. If you get an error message or have a problem with your entry, please contact us by email: payment@oneclub.org or call 212.979.1900 and we will manually process your payment for you. Can I cancel my entries if I already paid online No, you will not be able to cancel your entries online once you’ve paid and closed your entry batch. For any refund inquiries contact our accounting department at the One Club via email payment@oneclub.org or call 212.979.1900. |
